Reservation and Cancellation
1. Deposit: A deposit per person is required at the time of booking. Travel Design USA accepts checks, Visa, Master Card, Discover, and American Express for deposit. First and last names of traveler must be identical to passport.
2. Final Payment: Final payment due date for each tour is assigned by Travel Design USA. If ﬁnal payment is not received by the due date, your reservation will be subject to cancellation and deposit will be forfeited. (Final payment due date varies by itinerary).
3. Late Booking: If reservation is made after the ﬁnal due date, full payment is required at the time of reservation.
4. Cancellation Policy: The following charges will apply when notice of cancellation is given after the booking is conﬁrmed : (*Each itinerary’s cancellation fee may vary, please call for details)
$300 + Air ticket penalty:
90 days or more before departure date 30% of tour fare + Air ticket penalty:
89-57 days before departure date 50% of tour fare +Air ticket penalty:
56-29 days before departure date 75% of tour fare + Air ticket penalty:
28-15 days before departure date 100% of tour fare:
14 days or less before departure date
•Air tickets are non-changeable and non-refundable once issued.
•Travel Design USA is not responsible if an airline cancels, reschedules, or delays a ﬂight for any reason.
•In the event of cancellation on by your travel companion or roommate, you are responsible for the additional resultant single supplement.
•Any revision to a booking, including but not limited to ﬂight itineraries and name changes, may result in the loss of conﬁrmed reservations, penalties or increased fare which will be guest’s responsibility.
•Travel Design USA reserves the right to issue airline tickets any time upon receipt of deposit.
•*Tour fare does not include discounts, promotions, or special incentives.
•*This cancellation policy does not apply to cruise tours package during Christmas and New Year seasons.
Cruise Tour Package Fare Includes
1. Cruise Fare:
•Taxes, fees and surcharges associated with your cruise ticket are included. However, all fares for cruises as well as schedules, port calls, hours of arrival and departure, and special programs are subject to change without prior notice.
•Cruise Tour Package Fare tour fares are per person based on double occupancy for an interior cabin unless noted otherwise. The Cruise tour packages are valid only for the named guest and may not be sold or transferred. Stateroom upgrade fares are 49 available. Single guests pay an exclusive occupancy supplement. Third-and fourth-person fares may be available.
2. Hotel Accommodation:
•Hotel accommodation is based on two people. For triple or quad room availability and pricing, please contact your travel agent.
•When hotels listed in the itinerary are unavailable, substitute hotels of similar standard will be provided without any prior notice.
•Guest is responsible for own hotel accommodation for extended stay before or after the tour.
3. Land Tour & Shore Excursion:
•Itinerary is for reference only. Travel Design USA reserves the right to change or modify itinerary without prior notice.
•All necessary entrance fees and transportation are included.
•Travel Design USA is not responsible for any trip interruption, delay or cancellation incurred by local weather, traffic or other unforeseen situations caused by cruise lines and/or airlines. All pre-arranged shore excursion tour would be non-refundable.
4. Tour Leader & Local Guide:
•Cruise Tour Package are conducted primarily in Mandarin Chinese by at least one Tour Leader throughout the tour.
•English-speaking local guides will be used when Mandarin- speaking guides are not available.
•Gratuities to tour leader(s), local guides and drivers are included.
5. Travel Insurance: Cruise Tour Package includes group travel insurance to cruise tours package travelers after departure (Group travel Insurance is only applicable for USA citizens & residents) through a third party insurance carrier. Group travel insurance does not cover pre-cancellation. Please consult with your travel consultant if you would like to upgrade your travel insurance to cover pre-cancellation
Trip Interruption: $1,000
Trip Delay: $1,000
Missed Cruise Connection: $1,000
Accident & Sickness Medical: $50,000
Medical Evacuation/ Repatriation: $250,000
Baggage/ Baggage Delay: $1,500/$250
24 Hour AD&D: $25,000
Travel Assistance & Concierge Service
•Group insurance applies to trip 30 days or shorter. For trip 31-120 days, additional $3 per day will be added.
•For the most up to date travel insurance policy information, please visit either our website: www.traveldesignusa.com or www.traveldesigncruises.com.
Cruise Tour Package Fare Does Not Include
1. Air Fare:
A round-trip air ticket from the gateway city is not included with the tour. Please consult your travel agent regarding the best airfare.
•If guests want to extend trip before or after the tour, total fare may change. Please consult your travel agent for details.
Meals during shore excursions as well as beverages and meals at special dining venues on board the cruise are not included unless noted otherwise.
Gratuity on cruise ship will be automatically collected by the cruise line at the end of the cruise. (Gratuity amount may vary by cruise line.)
4. Personal Expenditures
Shopping, internet access, optional excursions, laundry service, or any other item of a personal nature.
5. Other Charges:
Any expenses due to delay or changes of schedule, overbooking of accommodation, default of any third parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure, acts of govern- ment’s civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity or for any other cause beyond Travel Design USA’s control.
1. Group Materialization:
When the number of tour members falls below 20, Travel Design USA reserves the right to cancel or postpone the tour.
2. Price Note:
Cruise Tours Package price may increase due to changes in availability, cruise fare and hotel. For up-to-date price, please call in or check our website.
3. Travel Document and Visa:
It is the passenger’s responsibility to have valid travel documents and visas for the tour. All passports must be valid for at least 6 months and over, counting from the return date. If applicable, also bring your USA/Canada Resident Alien Card with you for the entry to USA/Canada.
4. Air Security Measure:
Travelers must provide identiﬁcation in the form of a passport at the time of airport check-in. Your passport name must match the name on your air ticket, or you may be denied boarding.
Baggage allowance varies by airlines and is subject to change at any time. For up to date baggage allowance restrictions, always check with the appropriate airline for the latest regulations.Excess baggage charge and insurance is at the passenger’s responsibility.
To ensure client’s enjoyment and to deliver high quality service, Travel Design USA recommends that travelers consult with physician regarding to wellness and ability for long distance traveling. Some of the activities may not be suitable for wheelchair accessible. Any unused tours during the trip is non-refundable Travel Design USA will do the best to accommodate customer’s needs. (Please consult with your travel agent about itinerary activities.)
To meet your shopping needs, your Travel Design USA tour leader will be happy to assist you with any shopping requirements. We do not take any responsibility for any items purchased at shops on the tour. Any after-sale correspondences must be between the customers and the shops. Please see US Customs restrictions when bringing in any goods from our tours
8. Client Privacy:
Travel Design USA will not discuss or disclose any details of our client’s trip with any third party other than the client’s authorized agent, the airlines, hotels, and land and cruise operators. Upon client’s permission, Travel Design USA will use tour member’s pictures to make complimentary group video.
•Travel Design USA is not responsible for printing errors or omissions in either the Chinese or English itineraries.
• Baggage is carried at owner’s risk and baggage insurance is recommended. Travel Design USA is not responsible for loss, theft, damage or delay to passenger’s luggage.
•Travel Design USA reserves the right to decline to accept, or retain any person as tour participant, should such person’s health, mental condition, physical inﬁrmity or general department impede the operation of the tour or the rights, welfare or enjoyment of other tour participants.
•Travel Design USA accepts no responsibility for cost, which may occur as a result of a participant failing to secure adequate insurance coverage, coverage of which is highly recommended.
•All-inclusive cruise tour group travel insurance is underwritten by Stonebridge Casualty Insurance Company a Transamerica company, Columbus, Ohio. NAIC#10952
* The reservation and payment for Travel Design USA’s any cruise tours package shall be deemed as agreement and consent to these terms and conditions. For the most up to date policy information, please contact Travel Design USA Inc.